Enhancing customer experience through automation

Company profile

Future Connections is an independent telco solutions provider and software developer with in-depth experience in network performance assurance, automation and optimisation and in managed services. The company offers specialist professional services and an extensive portfolio of modular, scalable, multi-technology and multi-domain solutions, customisable to address the most complex use cases especially in customer operations and the network, delivering improved efficiencies and operating expenses’ reductions. AI/ML techniques provide actionable insights and drive workflow automation, while DevOps methodologies accelerate time-to-market to rapidly respond to operator’s needs. Future Connections is headquartered in the Netherlands, with offices in Spain, United Kingdom and Mexico.

What problem do you aim to solve?

Remove inefficiencies in customer operations and the network through automation, to improve our customers KPIs and the quality of experience of their end customers.

Why is your solution special?

Our telco-focused professional services and solutions are highly customisable, scalable, technology vendor-agnostic and cost effective, impacting positively many customer KPIs. They leverage the latest technologies and methodologies such as Artificial Intelligence, Machine Learning and Big data analytics, and operate in the environment of your choice, whether OSS, CSON or OpenRAN, responding with automation and orchestration solutions to the customer’s specific challenges.

Mission for MWC

We aim to promote our portfolio of products and services to help companies achieve excellence in customer and network operations and processes. We also want to continue to enrich our understanding of the specific challenges faced by telco operators and service providers, as this is a the core of our approach.

Top 3 countries of interest

Netherlands, Germany, United Kingdom

Want to meet the following types of companies and individuals

Business managers and technical decision makers of telco operators and service providers as well as of utility companies.

Present at MWC

Danny Pruntel
Customer Delivery Director

Julien Beenakkers
CEO

More info

Amount of employees:  200+

Founded in:  2017

Address: Bredaseweg 85, 4872 LA Etten-leur

Contact information: luisa.pollini@futureconnections.com

Website: futureconnections.com/nl/

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