Intermedia Intelligent Communications

Company profile

Intermedia is a leading global provider of intelligent cloud communications solutions that empower over 150,000 businesses to connect and collaborate from anywhere. Our AI-powered platform delivers voice, video conferencing, chat, SMS, contact center, business email, file sharing, backup, security, archiving, and more — all through one secure, reliable solution. Our flagship product, Intermedia Unite®, and partner-first approach simplify business communications with one monthly bill, one point of control, and a Worry-Free Experience™ certified by J.D. Power eight times. Supporting over 7,500 partners worldwide through programs like CORE™, we enable resellers to own customer relationships and maximize profitability.

What problem do you aim to solve?

The Problem Intermedia Solves
Businesses face fragmented communication systems, relying on multiple vendors for voice, video, chat, contact center, and security — creating complexity, higher costs, and poor CX. Intermedia unifies everything in one intelligent, AI-powered cloud platform with enterprise reliability (99.999% uptime) and compliance with SOC 2 and NIS 2. Our open, integrated platform connects with leading CRMs and business apps, while our partner-first model ensures local expertise, brand ownership, and no channel conflict. Designed for simplicity and trust, Intermedia provides one provider, one bill, and one point of control — empowering businesses and partners to communicate and collaborate better from anywhere.

Why is your solution special?

What Makes Our Solution Different for Partners
Intermedia empowers partners with a truly unified, AI-powered cloud communications platform that brings voice, video, chat, contact center, and collaboration together under their own brand. Our partner-first CORE™ model ensures full customer ownership, recurring revenue, and no channel conflict. With enterprise-grade reliability, SOC 2 and NIS 2 compliance, deep integrations, 24/7 global support so partners can deliver trusted, intelligent communications and CX solutions — all through one provider, one bill, and one easy-to-manage platform.